Job Description

Senior Writer

The Senior Writer is a key member of the Snow Companies creative team, responsible not only for bringing stories and media to life with compelling narratives but also for supporting the development of junior writers, upholding brand excellence, and leading complex creative projects. This role requires exceptional storytelling ability, mentorship skills, and strategic insight to meet both client and organizational objectives.

Essential Job Functions and Responsibilities:

• Prepare and present patient stories, advertising/marketing copy, video/audio scripts, and blog posts, as well as standard business reports and correspondence
• Create short form copy for digital projects such as web, display ads, email, and other online user experiences
• Understand brand strategy, marketing goals, and U.S. Food and Drug Administration (FDA) legal and regulatory requirements, and weave that information seamlessly into the Ambassador's story
• Read and comprehend documents related to the pharmaceutical/biotechnology industry, including medical education, clinical data, package inserts, and industry regulations
• Switch quickly and easily between writing styles and mediums such as print and digital
• Mimic tone and voice used by brand AORs when necessary
• Write high-quality work that meets brand, regulatory, and editorial standards while also training and mentoring junior writers in doing the same
• Provide reviews of written content, offering developmental feedback and ensuring consistency across deliverables
• Develop administrative materials as needed to ensure processes are consistent and writing team is supported
• Assist managers in onboarding new creative hires and integrating them into the team
• Act as a brand expert, maintaining a deep understanding of client guidelines and ensuring adherence in all creative work
• Appropriately and professionally interface with clients in both formal and informal settings, including creative presentations and feedback sessions
• Lead larger creative initiatives such as magazines, editorial programs, and campaign development, overseeing writing team contributions and aligning content strategy with client needs
• Collaborate with other departments and be ready to step into varied roles to help drive team and company success
• Meet deadlines consistently and deliver professional, polished content
• Demonstrate strong communication and interpersonal skills with clients, Ambassadors, and internal teams

Weekend and Night Work:

Although your day-to-day work should primarily take place during regular office hours (8:30 a.m.–6:00 p.m., Monday–Friday), there will be occasions when you are required to work late into the evening and/or over the weekend. The candidate selected for the Senior Writer position should have the expectation that the workload and nature of the work will require hours that may extend past the normal business hours of the company.

Collaboration/Teamwork:

The size and nature of Snow Companies will require work in collaboration with people in other departments. Employees must demonstrate their willingness/ability to step into other roles as needed to drive the success of the company. Employees need to demonstrate their ability to be a contributing member of a team that has goals that are broader than an individual job description or function.

Language Skills/Communication:

Superior writing, brainstorming, and proofreading skills. Demonstrated ability to effectively and professionally communicate with managers, clients, Patient Ambassadors, and peers. Discretion, empathy, and professionalism when working with patients who live with chronic conditions. Mastery of the English language and a strong eye for detail. Fluency in a foreign language is a plus.

Travel:

Travel is a fundamental part of the position. Once per month, on average, writers will travel to support the team and/or complete job tasks. Employees must be able to accommodate the specific travel requirements of their role.

Patient Privacy:

The core of our business is working with patients. Employees will come in contact with Personal Consumer Information (PCI) of patients living with chronic illness. It will be required that employees take training courses that include, but are not limited to:

• Snow Companies Policy Training
• Health Insurance Portability and Accountability Act (HIPAA)
• Adverse Event (AE) Reporting Training
• S. Food and Drug Administration (FDA) Training

Computer Skills:

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Reasoning Ability:

Effective problem-solving and data interpretation skills. Adaptable thinking in non-standardized situations. Ability to follow complex instructions in written, oral, or diagram format.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with hands and arms, and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Work Environment/Environmental Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate with no or very limited exposure to physical risk.

Certificates, Licenses, and Registrations:

Candidates must have a valid driver's license. In some instances, a passport may be necessary.

Education and Experience:

Bachelor's degree from a four-year college or university, or five-seven years of relevant industry experience, or equivalent combination of education and experience preferred.

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