Job Description

Senior Fraud AnalystThe Senior Fraud Analyst serves as the Bank's primary fraud subject matter expert and independently leads the day-to-day monitoring, investigation, prevention, and mitigation of fraud risk across business lines and delivery channels. This hands-on individual contributor owns complex fraud matters and helps advance the Bank's fraud processes, controls, technology, analytics, reporting, and education.The ideal candidate brings deep investigative and analytical experience, sound judgment, and a proactive approach to emerging fraud risk. This individual partners across the Bank to strengthen controls, support customers and employees, optimize fraud detection tools, and establish consistent, scalable fraud practices.As digital banking, payment systems, and fraud risks evolve, this role uses trend analysis, process improvement, employee education, and practical recommendations to strengthen fraud prevention capabilities and reduce loss.Key Responsibilities:Fraud Analytics & Strategic SupportFraud Technology OwnershipProgram DevelopmentEducation & External RelationshipsFraud Monitoring and OversightWhat We're Looking For:The successful candidate will be:Experienced in independently managing complex fraud investigations and making sound, timely risk decisions.Naturally curious about emerging threats, scams, payment systems, technologies, and financial crime trends.Comfortable balancing hands-on casework with analytics, process development, technology ownership, and strategic recommendations.A self-directed problem solver who creates structure, takes ownership, and follows issues through resolution.Skilled at identifying patterns, connecting information, documenting conclusions, and communicating complex issues clearly.Able to build credibility and collaborate effectively with customers, frontline teams, leaders, vendors, law enforcement, and external partners.Committed to improving fraud controls, processes, technology, and customer protection through data-informed decisions.Preferred Qualifications:Five or more years of progressively responsible experience in fraud investigations, financial crimes, banking operations, risk management, or a related field.Demonstrated experience independently handling complex fraud cases and coordinating investigations across multiple stakeholders.Broad knowledge of deposit, ACH, check, card, wire, account takeover, identity theft, scam, and new account fraud.Experience administering, configuring, or optimizing fraud monitoring platforms, transaction monitoring systems, case management tools, or fraud analytics solutions.Experience with fraud recovery methods, including ACH and check returns, card disputes, indemnification requests, and law enforcement referrals.Ability to analyze data, identify trends, and translate findings into clear operational and strategic recommendations.Strong understanding of payment systems, digital banking, card operations, fraud-related regulatory expectations, and customer protection practices.CAMS, CAFP, CFCS, CFE, or a similar professional certification preferred.

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